I hope others do not have my experience, but in case there are others, this thread will serve to advise them they are not alone. On the internet there are many hack programs that make money by making users pay them to be activated this program is functioning EXACTLY like one of those scam programs. I did not use the word 'theives,' but it seems that is what they accuse me of. If you read their response to me, they indicate that I installed it on two and that I'm attempting a third installation. In my correspondence with them I indicated that I had installed the s/w on only one PC. Hope you are able to get it sorted out but think you might want a slightly better approach than calling them thieves Mine has been problem free (though cannot say I have used it much) but certainly works and not what I believe a scammer would be supplying.
I purchased it in December like I am sure many others did (taking advantage of the offer they had in place). Sounds like your having a problem sure enough but to jump up and say the company is scamming people is perhaps a little harsh/premature. My Flickr | My Fotki | M y YouTube MY GEAR, Gear I want, & Sold Gear In the end it will be a good thing that this s/w quit working It will force me to get more accustomed to the more expensive s/w that will achieve the same results.
Granted the software is inexpensive, but why not hold all companies to the same standard? I own CS5, LR3, and several other 'expensive' programs so I should remain silent and allow inexpensive programs to annoy me? Not my style. Phone numbers are listed, but on the same page they advise not to call about support issues. I simply wish to advise others to avoid wasting their time with this particular company.
I am far from raging about anything sorry for that perception. I agree that the issue would easily be resolved and should have been, but now they will not respond. LIVING PROOF WHY YOU DON'T MENTION THE TITLE FAIRY.
Granted, I haven't tried to install it on my laptop (yet).ĭonate if you love POTN! | Smugmug | Gear List & POTN Marketplace Feedback I used PP10 for a while and it always worked just fine for me. Coming on here to rage about it and claim that the company is a scam because of something that may not necessarily even be their fault is a little unfair. We're talking about $50-$100 software here, not a $6000 camera body, or CS5.5 full, etc. The important thing here is to remain calm. If that's the case, then it's just a technical issue and hardly a scam.
Then when it asked you for the registration info again, it bumped the activation count up to two.
Seems like it might have simply been an issue where (perhaps?) the installation processed failed on the first one but the activation went through because the activation went through but the installation failed, your activation count would be at one, but you'd have no copy completely installed and running. Hopefully at that point they'll be able to help you.
Try to do this over the phone it may not be super easy as I believe AT is a European company (I could be wrong) but that way, when you try to reinstall it on the other PC, if it works (and your old copy on your other PC still works) you can verify that and let them go if it doesnt, you can let them know you're still having issues. That's not a lie - if you really only have it installed on one PC, then they should be able to assume that you uninstalled it from the second. Seems simple enough - if you don't have it on two computers, you tell them 'ok, it's now only installed on one PC'.